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Encountering conflict is a common occurrence in regulatory investigations; effectively navigating conflict is crucial for successful outcomes. In this interactive workshop, the following will be explored: how to navigate challenges that may arise during interviews; evidence collection; and interactions with registrants, complainants, and witnesses. Workshop leads will also discuss conflict management strategies and help participants recognize their conflict management style to achieve satisfactory outcomes in moments of conflict. Participants will leave with an understanding of the types of conflict they may face throughout the life cycle of an investigation, enhanced conflict management skills and a toolkit of strategies to address conflict effectively.
Date: Thursday, May 9, 2024
Time: 12:00 pm – 2:15 pm ET
Where: Virtual
Greg Hutchinson Laura Hutchinson
Pricing Per Person, Per Workshop:
Members, Partners, and Suppliers: $97.50
Non-Members: $130
Read about all five workshops HERE.
To Register: https://portal.cnar-rcor.ca/events/event-registrations/ or click the button below.
Refund Information: The refund and ticket transfer deadline for all Spring Workshops is May 1st, 2024.